Terms and Conditions

Effective Date: January 1, 2025

Welcome to Sam's Club. These Terms and Conditions ("Terms") govern your access to and use of the Sam's Club website located at https://samsclub.sarl/ (the "Website") and any related services provided by Sam's Club ("we," "us," or "our").

IMPORTANT: Please read these Terms carefully before using our Website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing, browsing, or using the Sam's Club Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Sam's Club.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

2. Eligibility

To use our Website and services, you must:

By using our Website, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

3.1 Account Creation

To access certain features of our Website, you may be required to create an account. When creating an account, you agree to:

3.2 Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or illegal activities.

4. Products and Services

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, prices, or other content on the Website are complete, accurate, reliable, current, or error-free.

4.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. Prices and availability are subject to change without notice.

4.3 Pricing

All prices are displayed in the applicable currency and are subject to change without notice. We reserve the right to correct pricing errors. If we discover a pricing error after you have placed an order, we will notify you and give you the option to cancel the order or proceed at the correct price.

5. Orders and Payments

5.1 Order Acceptance

Your order constitutes an offer to purchase products from us. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including:

5.2 Payment Methods

We accept various payment methods as indicated on the Website. By providing payment information, you represent and warrant that:

5.3 Payment Processing

Payment processing is handled by third-party payment processors. Your payment information is subject to the privacy policies and terms of these processors. We are not responsible for errors or issues arising from payment processing.

5.4 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We will send a separate notification when your order is accepted and shipped.

6. Shipping and Delivery

6.1 Shipping Methods

We offer various shipping methods as indicated during checkout. Shipping costs and delivery times vary based on destination and shipping method selected.

6.2 Delivery Times

Estimated delivery times are approximate and not guaranteed. We are not liable for delays in delivery caused by circumstances beyond our reasonable control, including but not limited to:

6.3 Shipping Address

You are responsible for providing accurate shipping information. We are not responsible for delivery delays or issues resulting from incorrect or incomplete shipping addresses.

6.4 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

7. Returns and Refunds

Our return and refund policy is detailed in our separate Refund Policy document. By making a purchase, you agree to the terms of our Refund Policy. Please review the Refund Policy carefully before making a purchase.

8. Intellectual Property Rights

8.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, videos, software, and compilation, is the property of Sam's Club or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:

8.3 Trademarks

Sam's Club and related logos are trademarks of Sam's Club. You may not use our trademarks without our prior written consent.

9. User Conduct

When using our Website, you agree not to:

10. User-Generated Content

10.1 Reviews and Comments

You may have the opportunity to submit reviews, comments, or other content. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content.

10.2 Content Standards

You are solely responsible for your content. Your content must not:

10.3 Content Removal

We reserve the right to remove any user content that violates these Terms or is otherwise objectionable, without notice.

11. Third-Party Links and Services

Our Website may contain links to third-party websites or services. We are not responsible for:

Your use of third-party websites is at your own risk and subject to their terms and conditions.

12. Disclaimers

12.1 Website Availability

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT WARRANT THAT:

12.2 Product Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.3 Information Accuracy

While we strive to provide accurate information, we do not warrant the accuracy, completeness, or reliability of any content on the Website.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SAM'S CLUB SHALL NOT BE LIABLE FOR:

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR £100, WHICHEVER IS LESS.

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Sam's Club, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.3 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of Sam's Club.

19. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Sam's Club regarding your use of the Website and supersede all prior agreements and understandings.

20. Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms at any time without notice to you.

21. Survival

Provisions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

22. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Sam's Club

Address: 5 Bailey Viaduct, East Theresaland, TS22 5AN, United Kingdom

Email: support@samsclub.sarl

Phone: +445908766116

Thank you for choosing Sam's Club. We appreciate your business and look forward to serving you.